PRIVACY POLICY

WELCOME TO MARINE BAY COLOMBO

At Marine Bay Colombo, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or stay at our property. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Information We Collect

We may collect and process the following types of personal information:

A. Information You Provide Directly

• Name, address, contact number, and email address
• Payment information and billing details
• Passport or National ID information (for registration)
• Preferences related to your stay (e.g. room preferences, dietary restrictions)

B. Automatically Collected Information

• IP address, browser type, and device information
• Website usage data (via cookies and analytics tools)

C. Information from Third Parties

• Travel agents or online booking platforms (e.g. Booking.com, Expedia)

2. How We Use Your Information

• Process and manage bookings
• Improve our services and customer experience
• Comply with legal obligations (e.g. guest registration requirements)
• Send booking confirmations, updates, or promotional content (only if opted in)
• Ensure the security of our property and guests

3. Sharing Your Information

We may share your information with:

• Payment processors and booking engines
• Service providers (e.g. IT support, marketing services)
• Law enforcement or regulatory authorities (if required by law)

We do not sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyze traffic. You can control cookies through your browser settings. By using our website, you consent to our use of cookies.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent (where applicable)
• Object to certain types of processing

To exercise any of these rights, please contact us at the details below.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or loss.

8. International Guests

If you are visiting from outside Sri Lanka, please note that your information may be transferred to and processed in Sri Lanka where our servers are located. By using our services, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us